I was in cancún and a gang of three people stole my wallet and phone.
I now have three charges: 2 on my credit card and one on my debit card all totaling around $5,000.
I reported fraud to bank of america, and they denied my claim stating I authorized the charges, but I did not.
I called backed today and re-opened the claim.
What are your suggestions on what I should do? Would filing a police report help?
Im based in the USA.