Last November I bought some furniture on Amazon and paid using the Amazon Equal Pay program which works out to $164/mth, no interest. I pay the rest of my balance off every month plus the $164 (the “interest saving balance”). My parents use my Prime account to buy stuff on Amazon and pay me what they spend. Usually I just keep the money they give me in my checking account until the bill is due, but last month my mom and I split a large purchase for my daughter’s birthday, and I didn’t like seeing my balance so high so I applied the payment she gave me to my account. Well, I just got my statement, and for some reason Amazon applied it to my Equal Pay balance. So now my interest saving balance due is $1200 more than I was expecting. I have the money in savings but it’s really going to make a dent. Honestly Amazon’s equal pay program has been really confusing to use, so I’m kind of glad to be done with it but I still don’t understand why they applied my payment to that program. Anyone have similar experiences with Amazon?
I’ve noticed that with a lot of store cards that offer financing as a regular card purchase. I had the same thing happen to me with my Lowe’s card when I bought a washer and dryer. Couldn’t separate payments from the regular purchases, so I just paid the whole thing off
Did you use the equal pay promotion on the item you purchased for your daughter?
I stay away from these type of 0% offers. One small slip and you’re suddenly buried in interest charges.
This is why you should just pay for stuff rather than using these stupid gimmicks that are designed to trick you into carrying a balance
> I still don’t understand why they applied my payment to that program
It’s probably disclosed in the terms/conditions.
Alternatively, you could call and ask for it to be explained.
Often you can contact customer service and tell them which balance to apply it to. They may be able to still change it. You might also look around your account preferences. Some cards have the ability to set preferences on how to apply payments.
This is literally why they offer 0% promotions. Your mistake is paying for all of the other customers who did everything exactly right. You might try to call them to get it fixed but don’t count on it.