***TLDR: are fraudulent transactions from the same merchant allowed to be ‘lumped’ together, or are they required to be treated separately?***
In short, my bank said:
“Merchant A committed fraud on February 01, and February 10. The effective date for all fraud by Merchant A is considered February 01, because all transactions came from the same merchant.”
I’ve talked to:
CFPB
NCUA
FDIC
Nobody is able to answer whether or not that is accurate so far.
They’re all saying to file a complaint with NCUA, and they’ll figure it out.
Were you late in identifying and reporting the fraud?
Did your statement close after the Feb 1 charge posted, but before the Feb 10 charge? I believe you have 60 days from when they send the statement to dispute fraud.