“TaxAct sucks” responses aside, I’m hoping someone else sees this that uses TaxAct and can confirm they’re seeing this as well. So far the Xpert Assist support number at TaxAct has confirmed it looks like something is off in the software, but when they transfer me to IT I get told “TaxAct employees need to report bugs, not customers.” Currently waiting for an e-mail response that may never come. It would be great to have one more person take their NY taxable income, throw it into NY’s 2021 tax brackets, and confirm the tax number comes out the same as it does in TaxAct. Specifically for the ‘Married filing jointly and qualifying widow(er)’ filing status (as I’m unsure if the same bug would be present for single filers). Things seem to break down in the 5.97% bracket.
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It’d probably be better for you to plug your info into a different service and see what comes out, that’d be the most apples-to-apples comparison.
Perhaps a screenshot of the bug and your calculations would go a long way here
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Update: I did end up finding the issue. I had a formula to automate the tax computation worksheet from NY’s Form IT-201-I, and at the point where you are instructed to skip four lines (which skips using the tax tables all together, and just enters in a fixed % of your taxable income), I had an error. I hadn’t hit that condition before to catch the error. Since there isn’t much useful information in this thread that I think would be a good future resource, I decided to delete this post so others don’t see the title and think there is an issue with TaxAct and NY taxes for 2021. Appreciate the help from those who responded.
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